Frequently Asked Questions

Stock

• How do i know what products have been allocated to my order?
• How do i check a products availability?
• What are quantity discounts?
• Why are there restrictions on certain quantities?

Ordering

• How do I cancel an order?
• How do i check the status of my order?
• How do i purchase a product shown on the GJS Machiery web site?
• How do i remove an item from my shopping cart?
• How do i obtain a quotation from GJS Machinery?
• What are your payment methods and conditions?
• How do i re-order a product?
• What are your bank details?
• How is my order delivered?
• What happens if i have a 30 day account?
• How do i send my order to a different address?
• How do I know if I’m getting any discounts?
• What is the X-Press Order feature?
• How do I use the X-Press Checkout?

Pricing

• Do the prices shown on GJS Machinery include GST?
• How much does it cost to ship my order to me?

Security / Privacy

• Are my credit card details safe when i purchase something from GJS Machinery?
• Will my account details be kept private?
• I would prefer not to disclose my credit card details over the internet, can i order any other way?
• I get an error when trying to order through your secure server.
• What does it mean by Remember Me?
• How do i save my credit card details for future orders?
• What is a CV/Check Digit number?

My Account

• What is a favourites list and how do i use one?
• Why do I need an account to order?
• How do i change my account details?
• I cant log into my account with my correct email address and password!
• How do i enable cookies in my browser?
• I forgot my account password, where can i get it?
• How do I change my password?

Website

• What are the requirements for using this website?
• Partner Mailing List
• GJS Machinery Online Newsletter
• GJS Points

Navigation

• Home
• Printing Solutions
  • Dye Sublimation
  • Digital Cotton Transfers
  • Thermal Textile Vinyl
  • Textile Printing Solutions Comparison
  • Doming
• Starter Kits
  • ChromaBlast Heat Transfer Starter Kit
  • Dye Sublimation Heat Transfer Starter Kit
  • Liquid Lens Doming Print & Cut Systems
  • Plastisol Heat Transfer Starter Kit
  • Textile Screen Printing Starter Kit
  • Thermal Textile Vinyl Starter Kits
• Printing Equipment
  • New Equipment
    • Fully Automatic Screen Printers
    • Semi Automatic Screen Printers
    • Manual Screen Printers
    • Textile Screen Printing Equipment
    • Heat Transfer Presses
    • Dryers
    • Vacuum Frames & Exposure Lamps
    • Pad Printers
    • Dye Sublimation Printers
    • Digital Cotton Transfer Printers
    • Digital Solvent Printers
    • Vinyl Cutters / Plotters
    • Other Equipment
  • Used Equipment
    • GJS Best Buy
    • Complete Line
    • Quick Sale
    • Screen Stretcher
    • Fully Automatic
    • 3/4 Automatic
    • Semi Automatic
    • Bottle & Curve Printing Equipment
    • Manual Equipment
    • Textile Equipment
    • Heat Transfer Presses
    • Dryers
    • Vacuum Frames & Exposure Lamps
    • Pad Printing Equipment
    • Dye Sublimation
    • Digital Equipment
    • Other Equipment
    • Frames
  • Wanted List
• Printing Supplies
  • Newest Products
  • Discounted Products
  • * Clearance Stock *
  • ChromaBlast Cotton Transfer System
  • Computer Software & Utilities
  • Digital Printing / Cutting
    • Eco Solvent Inks
    • Solvent Printable Media
  • Doming
  • Dye Sublimation
    • Accessories
    • Other Hardware
    • Printable Blanks / Imprintables
      • Awards / Plaques / Photo Panels
      • Bags
      • For The Bar
      • For The Home
      • For The Office
      • For The Pets
      • Identification
      • Jewellery & Accessories
      • Just For Fun
      • Miscellaneous
      • Mugs / Glasses / Bottles / Steins
      • Promotional Clothing & Fabrics
      • Promotional Mats
      • Sublimation Metal
      • Tiles & Accessories
    • Printers
    • subli-trans™ Inks / Systems / Cartridges
    • Transfer Paper / Printable Media / Flock
    • Vapor Apparel T-Shirts
      • Basic Performance Range
      • Micro Performance Range
  • Heat Transfer - Laser
    • Paper & Accessories
  • Heat Transfer - Print & Cut Media
    • Accessories
    • Digital Printable Film for Textiles
    • Thermal Vinyl Film for Textiles
  • Screen - Graphic Inks
    • ASI - Corrogloss
    • ASI - Gloss Enamel
    • ASI - Gloss Vinyl
    • ASI - New Era Gloss Poster
    • ASI - Ultra Vee
    • ASI - Universal Vinyl
    • Ink Solutions - Flutesolve SF
    • Ink Solutions - Papersolve SB Gloss
    • Ink Solutions - Papersolve ST Matt
    • Ink Solutions - Ultrabond UB
    • Sericol - Corroplas CP
    • Sericol - Corroplas CP EL
    • Sericol - Fascure FC
    • Sericol - Hiflex EY
    • Sericol - Multidyne JY
    • Sericol - Overprint Clears
    • Sericol - Plastical PC
    • Sericol - Polyplast LN
    • Sericol - Polyplast PY
    • Sericol - Polyplast PY EL
    • Sericol - Serijet SJ
    • Sericol - Serivac SV
  • Screen - Industrial & Specialty Inks
    • ASI - Monokan
    • ASI - Plastivac
    • ASI - Two Can Epoxy
    • ASI - Vulcan
    • Rub Removable
    • Sericol - Polyscreen PS
    • Sericol - Serilink SL
    • Sericol - Sign Enamel SE
    • Sericol - Unipol UF
  • Screen Additives
    • Metallics
    • Thinners / Solvents
  • Screen Mesh
    • 100T
    • 10S
    • 110T
    • 120T
    • 140T
    • 150T
    • 15T
    • 165T
    • 21T
    • 24T
    • 32HD
    • 32T
    • 36T
    • 43HD
    • 43T
    • 48T
    • 54T
    • 64HD
    • 64S
    • 64T
    • 73T
    • 77T
    • 81S
    • 90T
  • Screen Preparation
    • Chemicals
    • Coating Troughs
    • CPS Chemistry
    • Fillers
    • Film Positives
    • Miscellaneous
  • Squeegee Products
    • Aluminium Squeegee Handles
    • Handle + Insert
    • Squeegee Rubber
  • Stencil Products
    • Direct Capillary Film
    • Emulsions
    • Handcut Films
    • Indirect Film
    • Knife Cute Film
    • Masking Film
  • Textile Products
    • Adhesives
    • ASI - Eco-Tex Standard
    • ASI - Eco-Tex Supercover
    • Foils
    • Permaset - Aqua Bases & Additives
    • Permaset - Aqua Standard
    • Permaset - Aqua Supercover
    • Permaset - Pastes / Additives
    • Permaset - Tinters / Concentrates
    • Permasol
    • Powders / Pastes / Additives
    • Sericol - Easiprint EZ
    • Sericol - Flexitex FE
    • Sericol - Nylobag NB
    • Sericol - Subliscreen Aqua HQ
    • Sericol - Texcharge TC
    • Sericol - Texiscreen Permatone CO
    • Sericol - Texopaque Classic OP
    • Transfer Papers
    • Whites & Bases
    • Wilflex - Genesis Standard
    • Wilflex - Genesis Super
    • Wilflex - MX Series
    • Wilflex - Nu-Puff
    • Wilflex - One Step Nylon
    • Wilflex - PC (Pigment Concentrates)
    • Wilflex - Speciality Inks
    • Wilflex - SSV-FF Fast Fusion
    • Wilflex - Transflex Super
  • Shop by Supplier
    • Adobe
    • Aicello Chemical
    • Australian Specialty Inks
    • Beaver Paper
    • Bison Coating & Supply
    • Colormaker Industries Australia
    • Condé
    • Corel
    • Epson
    • Forever Digital Transfer Applications Technology
    • Fotec
    • Fuijfilm Sericol Australia
    • George Knight & Co.
    • GJS Machinery
    • Helmar
    • Ink Solutions
    • Kissel & Wolf
    • Kopimask
    • Liquid Lens
    • MacDermid Autotype
    • MultiRIP
    • Océ Australia Limited
    • Polipren
    • Roland DG Australia
    • Sawgrass
    • Source Substrates
    • Ulano Corporation
    • Unirich Bolting Cloth
    • Unisub
    • Velflex
    • Wilflex Australasia
• Printing Courses
  • Course Details
  • Testimonials
  • View Timetable
  • Join The Watch List
  • Leave Feedback
  • Local Accommodation
• Other Services
  • Frame Manufacturing
  • Screen Stretching
  • Stencil Making
  • Screen Reclaiming
  • Screen Photography
  • Events
• Technical Support
  • * Request Access
  • ChromaBlast
  • Doming - Liquid Lens
  • Dye Sublimation - Printable Products
  • Dye Sublimation - subli-trans Printers & Ink
  • FOREVER Heat Transfer Paper
  • Heat Transfer Presses - Geo Knight
  • MultiRIP
  • Roland DG
  • Screen Printing & Plastisol Transfers

Customer Service

• News
• About Us
• Contact Us
• Forms & Applications
• Testimonials
• Customer Feedback
• Privacy Policy
• Terms of Use
• Links
• Help

My Account Login

Latest News

• GJS Flex™ Heat Transfer Vinyl
• Conde Appoints GJS Machinery as Authorised Distributor
• Christmas Closure
• GJS Supports National Breast Cancer Month
• GJS Machinery Launches Fresh Brand Identity