+61 (2) 9790 1649
Customer service is important to us. We have done our best to make sure your shopping experience is fast, friendly and most importantly secure.
The GJS Machinery Online privacy and terms of use policies are shown below. By visiting GJS Machinery Online, you are accepting our privacy policy and are bound by our terms of use policy.
In this document 'GJS Machinery' refers to GJS Machinery Pty Ltd (ABN 84 002 147 846).
At GJS Machinery we understand the importance of respecting and safeguarding the privacy of our customers and visitors to this Web site.
This statement sets out our policy for dealing with personal information: it explains what types of information we collect through this Web site, how we use that information, to whom we may disclose it and how you can contact us if you have any questions about this policy.
The types of personal information that we collect from you will depend on how you use this Web site. Irrespective of the nature of the information that you provide to us you can be certain that we will handle it confidentially and only use or disclose that information in ways that are explained in this statement or where we are required to use or disclose the information by law.
When you visit our site our Internet Host Destra, will record your server address, domain name, the date and time of your visit to this site and the pages that you viewed. This information is used for statistical and Web site development purposes only. It is not retained in a form, which would enable you to be identified.
Should you request us to send you information about any of our products or services we will ask you to provide us with your contact details. This information will be passed on to the relevant department in GJS Machinery who will mail, email or by other communication means provide you the requested information.
Should you wish to order from this website, you must signup to our services and provide your delivery and contact details for shipping purposes. This information is only used by the relevant departments in GJS Machinery who will process your order. For credit card orders, your card details are securely stored and encrypted in our database and can only be accessed and decrypted by our accounts department to process the transaction.
It is our policy not to sell or provide personal information to external organisations.
GJS Machinery collects non-personally identifiable information from each site visitor. This includes pages viewed, date and time, the user´s IP address, and browser type. IP addresses are used to determine domain name and type and in some cases, geographic region.
This information is used to monitor general usage trends of the individual web sites. We also gather and use users' IP addresses to assist in diagnosis of problems with our server and to manage our web sites.
All information collected from the GJS Machinery sites is stored on our web server, but is not publicly accessible from the website.
Should you send us an e-mail containing personal information we will ensure that the confidentiality of that information is maintained. The content of e-mails is sometimes monitored by our Internet Host for maintenance and fault detection purposes. We may also monitor emails for legal compliance purposes. E-mails are also sent to the relevant department within GJS Machinery when they relate to product enquiries or complaints. They also treat the information confidentially but do record it in our in-house database.
When purchasing from GJS Machinery Online your financial details are passed through our secure server using the latest 128 bit SSL (secure sockets layer) encryption technology. 128 bit SSL encryption is approximated to take at least one trillion, trillion years to break. We have never had any fraudulent credit card use on our site. When checking out, we pass your credit card details through our secure server onto the bank where processing and validation occurs.
Once your order has been placed, your confidential details will only be passed onto relevant departments at GJS Machinery. Your credit card details (where possible) can only be accessed and decrypted by our accounts department for the use of processing the transaction. Your delivery details will be used by the warehouse staff at GJS Machinery to dispatch your order. We also treat all the information confidentially yet all order details are recorded in our database stored on our web server.
If you ask us to, we will provide you with access to any information that we have collected about you through this web site. To gain access to this information you should contact us on telephone +61 (2) 9790 1649 and ask to speak to our IT Administrator.
If you think that any of the information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.
If you wish to discuss any aspect of this policy please contact us by telephone +61 (2) 9790 1649 and ask to speak to our Manager.
