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"I have only spoken to GJS a couple of times but I had quite a few questions about sublimation and chromoblast and Michael was excellent with his service and knowledge. He was prepared to give me a large amount of information prior to me even making a purchase for GJS. When I first called I asked Michael why I should deal with GJS and his answer was Him. By this he meant the service that he could supply. He did not let me down!"
"Michael, After spending the evening telling my family how wonderful your company is I am just now settling down enough to write back and thank you for being such awesome people. I had been thinking of buying a machine for many months but had no idea how to track down who sold them or even which machine to start looking for (I knew nothing of brand names or quality). One day not so long ago I simply sat down in front of google and must have typed in the right thing because your company was the first one to slap me in the face. From the moment I started to speak with you about the machine I felt I was in very good hands. Your honesty and integrity won me over immediately (these qualities are far different to ‘good salesmanship’). I knew I need not bother to shop around or compare prices, I was happy right from the start! I am a true believer in ‘things happen for a reason’ and I was definitely directed to sit down at the computer AT THAT MOMENT to find GJS Machinery. You will not be able to comprehend how very grateful we are to you for your outstanding offer to help us. Thank you, thank you, thank you, thank you! We hope your stay here is productive as well as pleasant. We look forward to meeting you on Monday. Yours very sincerely, Lisa"
Reason 9: Remote technical support - If you have a problem with a computer setting or issue with your artwork, the GJS Support Team can remotely connect to your PC or MAC through the internet to see what is going wrong. It means that any small issue can be resolved quickly without the need for an onsite call. Simply have the GJS Print Support utility downloaded on your computer.
Friday, 14 May 2004
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